Shipping policy

SHIPPING POLICY

At Zahra Studio, we offer delivery across India with a focus on providing a smooth and reliable shopping experience.

1. FREE DELIVERY

We currently offer FREE DELIVERY across India on all eligible orders.

There are no separate shipping charges added at checkout for standard delivery.

2. DELIVERY TIME

Orders are generally delivered within 3–7 business days after dispatch.

Delivery times may vary depending on the customer's location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.

Remote and certain locations may require additional delivery time.

3. ORDER PROCESSING & DISPATCH

Orders are processed after they are successfully placed and confirmed.

Once your order has been dispatched, tracking information will generally be shared with you on the next available business day.

Please note that order processing and courier transit times may vary depending on product availability and operational conditions.

4. TRACKING

Once your order has been dispatched, you will receive tracking information through the contact details provided with your order.

Customers can use the tracking information to follow the progress of their shipment.

5. DELIVERY DELAYS

While we work with our delivery partners to ensure timely delivery, occasional delays may occur due to:

• Weather conditions

• Public holidays

• Courier operational issues

• Address or contact information issues

• Remote delivery locations

• Other circumstances beyond our reasonable control

If there is a significant delay or issue with your shipment, please contact us so we can assist you.

6. ADDRESS INFORMATION

Customers are responsible for providing a complete and accurate delivery address and valid contact information when placing an order.

Zahra Studio is not responsible for delays caused by incorrect or incomplete address information provided by the customer.

7. DELIVERY ATTEMPTS

Our courier partners may make delivery attempts according to their standard procedures.

If a delivery cannot be completed because the customer is unavailable, the address is incorrect, or the shipment is otherwise undeliverable, additional arrangements may be required.

8. DAMAGED OR INCORRECT ORDERS

If you receive a damaged, defective, or incorrect product, please contact Zahra Studio within 24 hours of delivery.

Please refer to our Return, Exchange & Refund Policy for the required procedure and documentation.

9. CONTACT US

For questions regarding shipping or your order, please contact:

Zahra Studio

Email: shopzahrastudio@gmail.com

Contact Hours:

Monday–Saturday

9:00 AM–6:00 PM

Business Location:

Mangalore, Karnataka, India – 574153