Privacy policy

Zahra Studio respects your privacy and is committed to protecting the personal information you provide when you visit our website or place an order.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. INFORMATION WE COLLECT

When you visit our website, create an account, place an order, or contact us, we may collect information such as:

• Name

• Email address

• Phone number

• Billing and shipping address

• Order and purchase details

• Payment and transaction information

• Account information

• Information you provide when contacting customer support

• Device, browser, IP address, and website usage information collected through cookies and similar technologies

We only request information that is reasonably necessary to provide our services and process your orders.

2. HOW WE USE YOUR INFORMATION

We may use your information to:

• Process and fulfill your orders

• Arrange delivery of your purchases

• Provide order confirmations and shipping updates

• Provide customer support

• Process payments and prevent fraudulent transactions

• Manage your customer account

• Handle exchanges, cancellations, and other order-related requests

• Improve our website, products, and shopping experience

• Send marketing communications where permitted and where you have provided the necessary consent

• Meet legal, regulatory, accounting, and record-keeping requirements

3. PAYMENT INFORMATION

Payments made through our website are processed through third-party payment providers.

Zahra Studio does not normally receive or store your complete card, banking, or other sensitive payment credentials. Payment information is processed by the relevant payment service provider according to its own privacy and security practices.

4. SHARING YOUR INFORMATION

We may share information that is necessary to provide our services with trusted service providers, including:

• Shopify, which hosts and powers our online store

• Payment providers that process transactions

• Shipping and delivery partners that deliver your orders

• Technology, website, security, and customer-support service providers

• Government authorities or other parties where required by applicable law

We do not sell your personal information as a standalone business activity.

5. COOKIES AND SIMILAR TECHNOLOGIES

Our website and Shopify may use cookies and similar technologies to:

• Keep the website functioning properly

• Remember preferences

• Maintain shopping carts and customer sessions

• Understand website usage

• Improve website performance and customer experience

• Support relevant marketing and advertising activities where applicable

Some cookies may be provided by Shopify or third-party services used on our website.

You can manage cookies through your browser settings and, where applicable, through the privacy or cookie controls provided on our website.

6. CUSTOMER ACCOUNTS

If you create a customer account, we may use the information associated with your account to provide account-related services, display order information, and help you manage your purchases.

Your customer account is provided through Shopify's customer account system.

7. DATA SECURITY

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. DATA RETENTION

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal, tax, accounting, and regulatory requirements.

When information is no longer required, it may be deleted or securely disposed of where appropriate.

9. YOUR PRIVACY RIGHTS

Depending on applicable law and your location, you may have rights relating to your personal information, including rights to request access to, correction of, or deletion of certain personal information.

If you would like to make a privacy-related request, please contact us using the details below.

We may need to verify your identity before processing certain requests.

10. THIRD-PARTY SERVICES AND LINKS

Our website may use third-party services and may contain links to third-party websites or platforms.

Third-party services have their own privacy policies and terms. Zahra Studio is not responsible for the privacy practices of websites or services that we do not operate.

11. CHILDREN'S PRIVACY

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly request or intentionally collect personal information from children where prohibited by applicable law.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.

Any updated version will be published on this page with the revised effective date.

13. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Zahra Studio

Email: shopzahrastudio@gmail.com

Contact Hours:

Monday–Saturday

9:00 AM–6:00 PM

Business Location:

Mangalore, Karnataka, India – 574153

Last updated: September 2026