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ZAHRA STUDIO

THE STORY
BEHIND ZAHRA.

Timeless style. Modern femininity. Thoughtfully curated fashion for the woman you are today.

OUR STORY

Fashion that feels effortlessly yours.

Zahra Studio was created with a simple idea — everyday fashion can be elegant, expressive and timeless.

We curate women's fashion with a focus on refined silhouettes, beautiful details and styles that move effortlessly from everyday moments to occasions that matter.

Rather than following every passing trend, we believe in choosing pieces that feel modern today and remain beautiful tomorrow.

OUR PHILOSOPHY

CURATED WITH PURPOSE.

01

TIMELESS ELEGANCE

Pieces selected to create a refined wardrobe beyond seasons and fleeting trends.

02

MODERN FEMININITY

Contemporary styles designed to celebrate confidence, individuality and effortless beauty.

03

EVERYDAY STYLE

Fashion made to feel beautiful and wearable in the moments that make up everyday life.

GET IN TOUCH

WE'RE HERE TO HELP.

EMAIL

shopzahrastudio@gmail.com

WHATSAPP

+91 89705 91083

LOCATION

Mangalore, Karnataka
574153, India

CONTACT HOURS

Monday – Saturday
9 AM – 6 PM

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NEED TO KNOW

FREQUENTLY ASKED QUESTIONS

Where does Zahra Studio deliver?

We currently offer delivery across India.

How long does delivery take?

Orders are usually delivered within 3–7 business days across India. Delivery times may vary depending on the destination and courier service.

Which courier services do you use?

Depending on the delivery location, orders may be shipped through Shree Maruti or DTDC.

Is Cash on Delivery available?

No. Zahra Studio currently accepts prepaid orders only.

Can I cancel my order?

An order can be cancelled within 12 hours of order confirmation. After 12 hours, cancellation is not possible.

Can I return my order?

We do not accept normal returns. Exchanges are available only for eligible issues covered by our Exchange Policy.

Can I get a refund?

Normal refunds are not available. If an item becomes unavailable after a confirmed payment, we will inform you and offer an alternative design or a refund for that unavailable item.

When can I request an exchange?

Exchange requests must be made within 24 hours of receiving the order.

What if I receive a damaged or defective product?

If you receive a damaged, defective or incorrect product, please contact Zahra Studio within 24 hours. An exchange or replacement will be arranged for eligible cases.

What if I receive the wrong size?

If Zahra Studio sends you the wrong size, please contact us within 24 hours. An eligible replacement will be arranged.

Why do I need an unboxing video?

A clear parcel-opening or unboxing video is required for claims involving damaged, defective or incorrectly shipped products. This helps us verify the condition of the parcel and arrange a replacement where applicable.

When will I receive tracking details?

Tracking details are normally shared on the next day after dispatch.

What happens if my ordered product becomes unavailable?

If a product becomes unavailable after your order is confirmed, we will contact you and offer an alternative design or a refund for that unavailable item.

How can I contact Zahra Studio?

You can contact us by email or WhatsApp during our contact hours.

ZAHRA STUDIO

YOUR STYLE.
YOUR ZAHRA.

EXPLORE COLLECTION
ZAHRA STUDIO

POLICIES &
INFORMATION

Clear, simple and transparent information about shopping with Zahra Studio.

01 · SHIPPING POLICY

DELIVERY ACROSS INDIA.

Delivery Coverage

Zahra Studio currently delivers across India.

Delivery Timeline

Orders are usually delivered within 3–7 business days. Delivery timelines may vary depending on the destination, courier network and circumstances beyond our control.

Courier Partners

Depending on the delivery location, orders may be shipped through Shree Maruti or DTDC.

Tracking

Tracking details are normally shared on the next day after dispatch.

Delivery Delays

While we aim to deliver within the stated timeline, delays may occasionally occur because of courier operations, weather, holidays, remote locations or other circumstances outside our control.

02 · EXCHANGE, RETURN & REFUND

OUR EXCHANGE POLICY.

Returns

Zahra Studio does not accept normal product returns.

Refunds

Normal refunds are not available.

Eligible Exchange Cases

Exchange may be provided when:

  • The product received is damaged.
  • The product received is defective.
  • The wrong product was sent.
  • Zahra Studio sent the wrong size.

Exchange Request Period

Exchange requests must be made within 24 hours of receiving the order.

Unboxing Video Requirement

A clear parcel-opening or unboxing video is required for claims involving damaged, defective or incorrectly shipped products. This helps us verify the condition of the parcel and process an eligible replacement.

Replacement

For an eligible damaged, defective, wrong-product or wrong-size issue caused by Zahra Studio, a replacement will be arranged.

Unavailable Product After Payment

If an ordered item becomes unavailable after payment, Zahra Studio will inform the customer and offer an alternative design or a refund for that unavailable item.

03 · CANCELLATION POLICY

ORDER CANCELLATIONS.

Cancellation Window

Customers may request cancellation within 12 hours of order confirmation.

After 12 Hours

Once the 12-hour cancellation period has passed, the order cannot be cancelled.

Customers who wish to cancel an eligible order should contact Zahra Studio as soon as possible using the contact details below.

04 · PRIVACY POLICY

YOUR PRIVACY MATTERS.

Information We Collect

When you interact with Zahra Studio, we may collect information such as your name, phone number, email address, shipping address, billing details, order information and information you provide when contacting us.

Payment Information

Payment transactions are processed through Shopify and/or authorized payment service providers. Zahra Studio does not need to directly store your complete payment card information.

How We Use Information

  • To process and fulfill orders.
  • To communicate with you about your order.
  • To provide shipping and tracking information.
  • To handle eligible exchanges and customer support.
  • To improve our products, services and shopping experience.
  • To help prevent fraud and protect our store.
  • To comply with applicable legal requirements.
  • To send marketing communications where permitted and where you have provided appropriate consent.

Cookies

Our website may use cookies and similar technologies to provide essential store functionality, remember preferences, understand website usage and improve your shopping experience.

Third-Party Services

Some services used by our store, such as payment providers, shipping services, analytics tools and Shopify-related services, may process information according to their own privacy policies.

Data Security

We take reasonable measures to protect customer information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

05 · TERMS & CONDITIONS

SHOP WITH CONFIDENCE.

Orders

By placing an order with Zahra Studio, you agree to provide accurate information required for processing and delivery.

Product Availability

All products are subject to availability. If an ordered item becomes unavailable after payment, Zahra Studio will contact the customer and offer an alternative design or a refund for that unavailable item.

Pricing

Product prices displayed on the website are subject to change. The applicable price is the price shown at the time the order is placed.

Payment

Zahra Studio currently accepts prepaid orders only. Cash on Delivery is not available.

Cancellation

Orders may be cancelled within 12 hours of order confirmation. After 12 hours, cancellation is not possible.

Shipping

Delivery is available across India and usually takes 3–7 business days. Delivery may be handled through Shree Maruti or DTDC depending on the destination.

Exchange

Exchange requests must be submitted within 24 hours of receiving the order and are limited to eligible damaged, defective, incorrect-product or wrong-size cases as described in our Exchange Policy.

Website Use

Customers agree to use the Zahra Studio website lawfully and responsibly and not to misuse, interfere with or attempt to compromise the website or its services.

Policy Changes

Zahra Studio may update its website content, products, services or policies when necessary. Updated information will be published on the website.

CONTACT ZAHRA STUDIO

NEED HELP?

shopzahrastudio@gmail.com

Monday – Saturday · 9 AM – 6 PM

Mangalore, Karnataka · 574153 · India

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